Quarterly domestic energy switching statistics

Quarterly domestic energy switching statistics (QEP 2.7.1) MS Excel Spreadsheet , 114 KB This file may not be suitable for users of assistive technology. Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use. For enquiries concerning these tables contact: energyprices.stats@energysecurity.gov.uk ### Cover Sheet | Energy Prices Domestic Prices | | | | | | | | | | | | | | | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Transfer statistics in the domestic gas and electricity markets in Great Britain | | | | | | | | | | | | | | | | | | | | | | | | | | Publication date: 31/03/2026 | | | | | | | | | | | | | | | | | | | | | | | | | | Data period: New data for October to December 2025 | | | | | | | | | | | | | | | | | | | | | | | | | | Next update: 30/06/2026 | | | | | | | | | | | | | | | | | | | | | | | | | | About this data | | | | | | | | | | | | | | | | | | | | | | | | | | Data in these tables shows monthly and quarterly transfer statistics for domestic gas and electricity consumers in Great Britain. | | | | | | | | | | | | | | | | | | | | | | | | | | Data published in these tables are provided by the Office of Gas and Electricity Markets (Ofgem). | | | | | | | | | | | | | | | | | | | | | | | | | | Further information | | | | | | | | | | | | | | | | | | | | | | | | | | Quarterly Energy Prices Publication (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Quarterly domestic energy switching statistics website (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Domestic price statistics data sources and methodologies (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Revisions policy and standards for official statistics (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Digest of United Kingdom Energy Statistics (DUKES): glossary and acronyms (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Contacts | | | | | | | | | | | | | | | | | | | | | | | | | | Energy Prices Statistics Team | | | | | | | | | | | | | | | | | | | | | | | | | | 020 7215 1445 | | | | | | | | | | | | | | | | | | | | | | | | | | energyprices.stats@energysecurity.gov.uk | | | | | | | | | | | | | | | | | | | | | | | | | | Press Office (media enquiries) | | | | | | | | | | | | | | | | | | | | | | | | | | 020 7215 1000 | | | | | | | | | | | | | | | | | | | | | | | | | | newsdesk@energysecurity.gov.uk | | | | | | | | | | | | | | | | | | | | | | | | | ### Contents | Contents | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Tables | | | | | | | | | | | | Table 2.7.1: Monthly gas and electricity transfer statistics | | | | | | | | | | | | Table 2.7.1: Quarterly gas and electricity transfer statistics | | | | | | | | | | | | Table 2.7.1: Annual gas and electricity transfer statistics | | | | | | | | | | | | Methodology | | | | | | | | | | | | Methodology notes | | | | | | | | | | | | Charts | | | | | | | | | | | | Chart 2.7.1: Quarterly gas and electricity transfer statistics | | | | | | | | | | | ### 2.7.1 (Monthly) | Table 2.7.1 Transfer statistics in the domestic gas and electricity markets, monthly, Great Britain | | | | | | | --- | --- | --- | --- | --- | --- | | Transfer statistics refer to the number of customers switching from one energy supplier to another. Since January 2014, this includes all suppliers for Electricity and Gas. Previous to this date Gas transfers only covered the main six suppliers. | | | | | | | Figures do not include switching payment method when staying with the same company, or where a customer switches to another offer provided within the same parent company. | | | | | | | The figures in this table do not include data on switching rates in Northern Ireland. At present, the electricity market in Northern Ireland is largely monopolistic and subject to the Utility Regulator's price controls, although a start has been made to open the market to competition. Gas is not yet widely available in Northern Ireland. | | | | | | | All figures have been rounded to the nearest thousand. | | | | | | | Note 1. Prior to June 2012, data presented in this table was presented as average monthly transfers for each quarter. | | | | | | | Note 2. Ofgem provide switching levels which cover all suppliers in the domestic electricity market. From January 2014, Ofgem provided gas switching levels on the same basis for the first time. Previous to this gas switching levels only covered the main six suppliers. For this reason published gas transfers will be artificially high in quarter 1 of 2014 compared to earlier quarters. | | | | | | | Note 3. Between January 2014 and May 2017, total gas customer numbers do not include that of supply points connected to independent gas transporters (IGTs). The Department since make estimates for total customers with IGTs and now include this in the total count of gas customers. From June 2017, total gas customers do now include IGT's. | | | | | | | Note 4. Customer numbers represent the total number of meters for that fuel type rather than individuals. | | | | | | | Note 5. Since April 2016 data supplied to the Department has included additional filtering to remove non-domestic customers. This data is sourced from network operators and filtered by the active suppliers in the market, who to the best of Ofgem's knowledge are operating in the domestic and non-domestic segments of the energy market. For this reason the data supplied from April 2016 onwards may be more accurate but lower than previous levels. | | | | | | | Note 6. From July 2015 Ofgem reviewed the methodology for domestic Gas customer numbers to exclude de-energised meters as well as users with very high consumption not believed to be domestic. | | | | | | | Freeze panes are turned on. To turn off freeze panes select the 'View' ribbon then 'Freeze Panes' then 'Unfreeze Panes' or use [Alt,W,F] | | | | | | | Source: Ofgem | | | | | | | Year | Month [Note 1, 2] | Electricity Transfers | Gas Transfers [Note 3] | Total Electricity Customers [Note 4, 5] | Total Gas Customers [Note 3, 4, 6] | | 2003 | 2003-01-01 00:00:00 | 326000 | 266000 | .. | .. | | 2003 | 2003-02-01 00:00:00 | 337000 | 167000 | .. | .. | | 2003 | 2003-03-01 00:00:00 | 368000 | 239000 | .. | .. | | 2003 | 2003-04-01 00:00:00 | 351000 | 216000 | .. | .. | | 2003 | 2003-05-01 00:00:00 | 327000 | 245000 | .. | .. | | 2003 | 2003-06-01 00:00:00 | 344000 | 252000 | .. | .. | | 2003 | 2003-07-01 00:00:00 | 365000 | 260000 | .. | .. | | 2003 | 2003-08-01 00:00:00 | 318000 | 253000 | .. | .. | | 2003 | 2003-09-01 00:00:00 | 382000 | 296000 | .. | .. | | 2003 | 2003-10-01 00:00:00 | 370000 | 290000 | .. | .. | | 2003 | 2003-11-01 00:00:00 | 344000 | 280000 | .. | .. | | 2003 | 2003-12-01 00:00:00 | 371000 | 294000 | .. | .. | | 2004 | 2004-01-01 00:00:00 | 273000 | 303000 | .. | .. | | 2004 | 2004-02-01 00:00:00 | 341000 | 256000 | .. | .. | | 2004 | 2004-03-01 00:00:00 | 412000 | 334000 | .. | .. | | 2004 | 2004-04-01 00:00:00 | 341000 | 283000 | .. | .. | | 2004 | 2004-05-01 00:00:00 | 310000 | 266000 | .. | .. | | 2004 | 2004-06-01 00:00:00 | 356000 | 297000 | .. | .. | | 2004 | 2004-07-01 00:00:00 | 323000 | 275000 | .. | .. | | 2004 | 2004-08-01 00:00:00 | 331000 | 261000 | .. | .. | | 2004 | 2004-09-01 00:00:00 | 367000 | 276000 | .. | .. | | 2004 | 2004-10-01 00:00:00 | 406000 | 338000 | .. | .. | | 2004 | 2004-11-01 00:00:00 | 398000 | 370000 | .. | .. | | 2004 | 2004-12-01 00:00:00 | 340000 | 330000 | .. | .. | | 2005 | 2005-01-01 00:00:00 | 243000 | 281000 | .. | .. | | 2005 | 2005-02-01 00:00:00 | 359000 | 181000 | .. | .. | | 2005 | 2005-03-01 00:00:00 | 390000 | 302000 | .. | .. | | 2005 | 2005-04-01 00:00:00 | 384000 | 341000 | .. | .. | | 2005 | 2005-05-01 00:00:00 | 369000 | 304000 | .. | .. | | 2005 | 2005-06-01 00:00:00 | 365000 | 317000 | .. | .. | | 2005 | 2005-07-01 00:00:00 | 330000 | 271000 | .. | .. | | 2005 | 2005-08-01 00:00:00 | 375000 | 286000 | .. | .. | | 2005 | 2005-09-01 00:00:00 | 348000 | 298000 | .. | .. | | 2005 | 2005-10-01 00:00:00 | 416000 | 301000 | .. | .. | | 2005 | 2005-11-01 00:00:00 | 465000 | 329000 | .. | .. | | 2005 | 2005-12-01 00:00:00 | 361000 | 300000 | .. | .. |