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Registered providers list | National Energy System Operator

NESO·data_release·low·19 Feb 2026·source document

Summary

NESO publishes a list of 35 organisations registered to provide demand flexibility services, split between domestic/micro-business (18 providers) and industrial/commercial (17 providers). The list includes contact details and notes which providers are members of the Flex Assure compliance scheme. Updated February 24, 2025.

Why it matters

This is a consumer participation scheme that treats symptoms of grid stress rather than addressing underlying capacity constraints. The Demand Flexibility Service pays consumers to reduce consumption during peak periods — a redistributive mechanism that socialises balancing costs rather than pricing scarcity directly.

Key facts

  • 35 registered providers total
  • 18 domestic/micro-business providers
  • 17 industrial/commercial providers
  • Only 2 providers are Flex Assure certified
  • List updated February 24, 2025

Areas affected

flexibilityretail market

Related programmes

Demand Flexibility Service
Memo2,781 words

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[Demand Flexibility Service](/industry-information/balancing-services/demand-flexibility-service-dfs) 5. Registered providers list Add to favourites Close tooltip Sign in to add this page to your favourites [Sign in or register](/saml-login) Show favourites Close Close tooltip Sign in or register to manage your favourites [Sign in or register](/saml-login) [Help](https://www.neso.energy/help-centre) ###### In this section * [Registered providers list](/industry-information/balancing-services/demand-flexibility-service/registered-providers-list) [Registered providers list](/industry-information/balancing-services/demand-flexibility-service/registered-providers-list) Back [Registered providers list](/industry-information/balancing-services/demand-flexibility-service/registered-providers-list) [View](/industry-information/balancing-services/demand-flexibility-service/registered-providers-list) * [Demand Flexibility Service explained](/industry-information/balancing-services/demand-flexibility-service/demand-flexibility-service-explained) [Demand Flexibility Service explained](/industry-information/balancing-services/demand-flexibility-service/demand-flexibility-service-explained) Everything you need to know about the ESO's Demand Flexibility Service which will incentivise consumers and businesses to reduce their power consumption at certain times. Back [Demand Flexibility Service explained](/industry-information/balancing-services/demand-flexibility-service/demand-flexibility-service-explained) [View](/industry-information/balancing-services/demand-flexibility-service/demand-flexibility-service-explained) ![my-ESO-account-path](/modules/custom/eso_samlauth/images/first-login-overlay-neso.png) ## You are now signed in Visit My NESO account to view and manage your dataset subscriptions. Maybe later [Go to your account](/user/dashboard) # Registered providers list We’ve compiled a list of all the Registered Providers taking part in the Demand Flexibility below. There are two tables (one for domestic households and micro-businesses and one for all other businesses). This will show you how you can contact these providers and take part in the service with them. It also shows if they are a member of the Flex Assure compliance scheme. Last updated: 24 February 2025 [Domestic Households](#Domestic-Households) [Industrial and Commercial](#Industrial-and-Commercial) Domestic Households Industrial and Commercial Domestic Households | DFS Registered Participant | Flex Assure | | --- | --- | | Axle Energy Ltd | | | [British Gas](https://www.britishgas.co.uk/energy/peak-save/registration.html) | | | CarbonLaces Solutions | | | Electryone AI | | | [Equiwatt](https://www.equiwatt.com/powersmart) | | | Fuse Energy Supply Limited | | | GivEnergy (via Octopus Energy Trading Ltd) | | | [Good Energy (via Axle Energy Ltd)](https://www.goodenergy.co.uk/flexirewards/) | | | Hildebrand Technology Ltd | | | Joulen | | | [Octopus Energy](https://octopus.energy/saving-sessions/) | | | Octopus Energy Trading Ltd | | | [Perse Technology Ltd](https://flexibility.perse.io/%20) | | | [ScottishPower (via Equiwatt)](https://www.scottishpower.co.uk/power-saver) | | | SolarEdge (via Axle Energy Ltd) | | | [Stark Flex (via Perse Technology Ltd)](https://starkflex.perse.io/) | | | Uswitch (via Hildebrand Technology Ltd) | | | [Utilita Energy Ltd](https://www.utilita.co.uk/power-payback) | | Industrial and Commercial | DFS Registered Participant | Flex Assure | | --- | --- | | AMP Clean Energy | | | Axle Energy Ltd | | | CarbonLaces Solutions | | | [CUB (UK) Ltd](https://www.c-u-b.com/energy-services/reduction-reward-scheme/) | ✅ | | Drax Energy Solutions Ltd | | | Electryone AI | | | Engie Power Ltd | | | Gallagher Aggregates Ltd | | | [Good Energy (via Axle Energy Ltd)](https://www.goodenergy.co.uk/flexirewards/) | | | Gridbeyond Ltd | | | [Gridimp](https://gridimp.com/) | | | Hildebrand Technology Ltd | | | Infinis Ltd | | | Joulen | | | OakTree Power | ✅ | | [Octopus Energy](https://octopus.energy/saving-sessions/) | | | [Optimo Energy](https://www.optimoenergy.io/benefits/monitise-ev-charging-flexibility) | | | [Perse Technology Ltd](https://flexibility.perse.io/%20) | | | [Stark Flex (via Perse Technology Ltd)](https://starkflex.perse.io/) | | | [SSE Digital Services Limited](https://www.sseenergysolutions.co.uk/demand-flexibility-service) | | | U Energy | | | Vest Energy Ltd | | ## What is Flex Assure | | | | --- | --- | | Image ![Flex Assure Logo DFS](/sites/neso.energy/files/styles/wide/public/2023-10/Flex%20Assure.jpg?itok=g9dwe52q "Flex Assure Logo DFS") | [FlexAssure](https://www.flexassure.org/about/) is a compliance scheme for flexibility service providers. The scheme runs two codes of conduct: * Industrial & Commercial Code of Conduct * Domestic & Microbusiness Code of Conduct (formerly known as HOMEflex Code) | Flexibility providers who join Flex Assure as members must demonstrate that their organisation aligns to the relevant voluntary code of conduct. These codes set out minimum standards that protect customers and help build trust in how flexibility services are delivered. Flex Assure independently assesses this alignment. NESO has no responsibility for auditing or overseeing compliance with the Flex Assure Scheme. ## More from Demand Flexibility Service (DFS) ### [Register for our DFS newsletter](https://subscribers.nationalgrid.co.uk/h/d/37F8698C62732098) [![Two ladies on a walk one lady in a mobility scooter and other lady holding umbrella over them both](/sites/neso.energy/files/styles/tile_large/public/2024-07/Two%20ladies%20on%20a%20walk%20one%20lady%20in%20a%20mobility%20scooter%20and%20other%20lady%20holding%20umbrella%20over%20them%20both%20GettyImages-1347641246%20%281%29.jpg?h=d1f6bb1a&itok=e8c9iedK)](https://subscribers.nationalgrid.co.uk/h/d/37F8698C62732098) Sign up to our mailing list and get the latest news on the Demand Flexibility Service. ### [Get in touch with the team](/cdn-cgi/l/email-protection#ddb9b8b0bcb3b9bbb1b8a5b4bfb4b1b4a9a49da8b6f3b3bca9b4b2b3bcb1b8b3b8afbaa4aeb2f3beb2b0) [![Lady working on laptop](/sites/neso.energy/files/styles/tile_large/public/2024-06/Lady%20working%20on%20laptop-GettyImages-1345111970.jpg?h=fddebe02&itok=h7-hM6-6)](/cdn-cgi/l/email-protection#3357565e525d57555f564b5a515a5f5a474a7346581d5d52475a5c5d525f565d5641544a405c1d505c5e) If you have any questions or queries regarding DFS or would like to arrange a call with the team, please email us. ### [NESO’s Demand Flexibility Service explained](/industry-information/balancing-services/demand-flexibility-service/demand-flexibility-service-explained) [![Empty mountain road ](/sites/neso.energy/files/styles/tile_large/public/2024-07/Empty%20mountain%20road%20GettyImages-1032827920.jpg?h=99ade211&itok=9ohCcYMQ)](/industry-information/balancing-services/demand-flexibility-service/demand-flexibility-service-explained) All you need to know about our Demand Flexibility Service (DFS) including why we have introduced DFS and how you can take part. ## Footer * [About NESO](/about-neso) + [Who we are](/about/our-people) + [Operational information](/about/operational-information) + [Careers](/careers) + [Applications, portals and APIs](/applications-portals-and-apis) * [Contact us](/contact-us) + [How to report a power cut](/energy-outages) + [Help centre](https://portal.nationalenergyso.com/nesoHelpCentre/s/) + [Media centre](/news-and-events/media-centre) * [Corporate information](/corporate-information) + [Suppliers](/suppliers) + [Freedom of Information and Environmental Information Regulations](/corporate-information/freedom-information-and-environmental-information-regulations) + [Modern Slavery Statement](/corporate-information/modern-slavery-statement) + [Public Sector Equality Duty (PSED)](/corporate-information/public-sector-equality-duty-psed) ## Site * [Accessibility](/accessibility) * [Privacy notice](/privacy-notice) * [Cookie policy](/cookie-policy) * [Terms and Conditions](/terms-and-conditions) * [Security](/security) * [Responsible Disclosure](/responsible-disclosure) ## Social * [Twitter](https://x.com/NESO_energy) * [LinkedIn](https://www.linkedin.com/company/neso-energy) * [YouTube](https://www.youtube.com/%40NESO_energy) ![](/themes/custom/neso_theme/icons/logo-secondary.svg) logo--facebook