Connections Reform design documents and methodologies | National Energy System Operator

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Maybe later [Go to your account](/user/dashboard) # Connections Reform design documents and methodologies This page acts as a central library for key connections reform relating to the case for change, the solution design an the detailed design and framework changes. ## Existing Agreements (EA) Timeline to support Connections Reform This document confirms the key dates and the specific timings for the various activities in the Gated Process for Projects with Existing Agreements, in particular the start and duration of the EA Request Window when Projects with Existing Agreements can submit their EA Requests (i.e. Readiness Declarations, Original Red Line Boundaries (ORLB) and, where required, Modification Applications) or Gate 1 Notifications. The EA timeline states the closure date for the Connections Reform Evidence Submission Window as 29 July. The Connections Reform Evidence Submission Window will be extended by at least five working days beyond the original deadline day of 29 July 2025. This extension is in direct response to the challenges customers have faced with our Connections Portal and NESO's response times to resolve your queries. NESO will announce a new closure day with a minimum of five working days’ notice. Following the extension, announced on 16 July, subsequent dates may also be subject to change. [Phase 3 – Detailed design, framework changes](#Phase-3-–-Detailed-design-framework-changes) [Phase 2 – Solution design](#Phase2-–-Solution-design) [Phase 1 – Case for change](#Phase-1-–-Case-for-change) [Key documents](#Key-documents) Phase 3 – Detailed design, framework changes Phase 2 – Solution design Phase 1 – Case for change Key documents Phase 3 – Detailed design, framework changes This reform project forms part of our longer-term vision for change to the connections process. We also have a number of short-term initiatives to speed up connections to the grid, through our [five-point plan](/industry-information/connections/our-five-point-plan). Connections Reform Methodology Consultation - March 2026 Protected Projects Request 2026 Connections Reform methodology update January 2026 Connections Reform methodology update December 2025 Connections Reform methodology update November 2025 Connections Reform Final Methodologies (April 2025) Connections Reform Methodologies – March 2025 Connection Reform Methodology Consultation - Non Confidential Responses Connections Reform Methodologies – December 2024 Phase 3: Consultation Documents Land rights request for information analysis Final recommendations report Financial Instruments Connections Reform Methodology Consultation - March 2026 Protected Projects Request 2026 Connections Reform methodology update January 2026 Connections Reform methodology update December 2025 Connections Reform methodology update November 2025 Connections Reform Final Methodologies (April 2025) Connections Reform Methodologies – March 2025 Connection Reform Methodology Consultation - Non Confidential Responses Connections Reform Methodologies – December 2024 Phase 3: Consultation Documents Land rights request for information analysis Final recommendations report Financial Instruments Rich text We are required under our licence obligation to keep the Connections Methodologies under regular review. As part of this process, we are seeking stakeholder feedback on a set of proposed updates and improvements. The consultation is open until 17:00 on 21 April 2026. Consultation responses can be submitted to [[email protected]](/cdn-cgi/l/email-protection#0c6e6374226f636262696f786563627f7e696a637e614c62697f63226962697e6b75). | [Name](?order=title&sort=asc "sort by Name") | | --- | | [Connections Methodologies Consultation Response Template March 2026](/document/378751/download) | | [Connections Methodologies Consultation Overview Document March 2026](/document/378746/download) | | [Connections Network Design Methodology (March 2026) Marked](/document/378756/download) | | [Gate 2 Criteria Methodology (March 2026) Marked](/document/378761/download) | | [Ofgem Letter Statement for Connections Methodologies Updates (March 2026)](/document/378766/download) | | [Project Designation Methodology (March 2026) Marked CMP435 Removals](/document/378781/download) | | [Project Designation Methodology (March 2026) Marked (Consultation)](/document/378776/download) | | [Project Designation Methodology (March 2026) Clean CMP435 Removals](/document/378771/download) | ## Protected Projects Request 2026 Rich text Below is a "Request from NESO and all 3 GB Transmission Owners (i.e. SSEN Transmission, SP Transmission plc and National Grid Electricity Transmission) (“TOs”) in relation to the Connections Network Design Methodology (“CNDM”) Protections" along with Ofgem's response. For Ofgem's response to this letter, please see: [Update on delays to connection dates for some TMO4+ Protected Projects | Ofgem](https://www.ofgem.gov.uk/publications/update-delays-connection-dates-some-tmo4-protected-projects). | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Protected Projects Request](/document/376861/download) | 6 Feb 2026 | ## Connections Reform methodology update January 2026 Rich text In December 2025, we published a ‘Further connections methodologies update’ to accompany the marked‑up and clean versions of the Connections Network Design Methodology (CNDM) and Gate 2 Criteria Methodology (G2CM). These follow-up documents are to help NESO and industry prepare for the annual connections methodology review and consultation process starting soon by showing marked and clean versions of the connections methodologies that focus only on the unchanged arrangements for the first CMP434 application window i.e. what they look like with CMP435 text removed, solely for illustrative purposes at this stage. | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Connections Methodologies Update to Remove CMP435](/document/376201/download) | 21 Jan 2026 | | [Connections Network Design Methodology (December 2025) - Clean CMP435 Removals](/document/376206/download) | 21 Jan 2026 | | [Gate 2 Criteria Methodology (December 2025) - Clean CMP435 Removals](/document/376221/download) | 21 Jan 2026 | | [Connections Network Design Methodology (December 2025) - Marked CMP435 Removals](/document/376216/download) | 21 Jan 2026 | | [Gate 2 Criteria Methodology (December 2025) - Marked CMP435 Removals](/document/376211/download) | 21 Jan 2026 | ## Connections Reform methodology update December 2025 Rich text As part of detailed design and delivery of G2TWQ since July 2025, including through working with our delivery partners (Transmission Owners and Distribution Network Operators) we have identified several key process improvements that allow for more efficient implementation of G2TWQ. As part of our engagement with customers and other stakeholders we have also identified several key areas where further clarification of the methodologies is beneficial in order to ensure that the full range of technologies and project types are able to participate fully and with clarity within the G2TWQ process. These documents provides an overview of those key process improvements and key further clarifications. | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Connections Network Design Methodology (December 2025) - Marked](/document/375021/download) | 22 Dec 2025 | | [Connections Network Design Methodology (December 2025) - Clean](/document/375026/download) | 22 Dec 2025 | | [Further connections methodologies update Dec 2025](/document/375006/download) | 22 Dec 2025 | | [Gate 2 Criteria Methodology (December 2025) - Marked](/document/375011/download) | 22 Dec 2025 | | [Gate 2 Criteria Methodology (December 2025) - Clean](/document/375016/download) | 22 Dec 2025 | ## Connections Reform methodology update November 2025 Rich text As part of detailed design and delivery of G2TWQ since July 2025, including through working with our delivery partners (Transmission Owners and Distribution Network Operators) we have identified several key process improvements that allow for more efficient implementation of G2TWQ. As part of our engagement with customers and other stakeholders we have also identified several key areas where further clarification of the methodologies is beneficial in order to ensure that the full range of technologies and project types are able to participate fully and with clarity within the G2TWQ process. These documents provides an overview of those key process improvements and key further clarifications. | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Ofgem Response Connections methodologies update Nov 2025](/document/372036/download) | 13 Nov 2025 | | [Connections methodologies update Nov 2025](/document/371986/download) | 13 Nov 2025 | | [Connections methodologies update Nov 2025 Ofgem letter](/document/371981/download) | 13 Nov 2025 | ## Connections Reform Final Methodologies (April 2025) Rich text Following Ofgem’s approval of our connections reform proposals, we identified some small changes to be made to the proposed methodologies, primarily as a result of the Ofgem Decision and their recommendations. We have now finalised and published the three connections methodologies. We have also published ‘marked up’ versions of these three final methodologies so customers can easily see what has been changed since the proposed March 2025 versions. We have also published an overview of changes which provides details on what has changed in one place. | [Name](?order=title&sort=asc "sort by Name") | | --- | | [Connections Network Design Methodology (April 2025)](/document/359781/download) | | [Gate 2 Criteria Methodology (Marked) (April 2025)](/document/359791/download) | | [Connections Network Design Methodology (Marked) (April 2025)](/document/359796/download) | | [Gate 2 Criteria Methodology (April 2025)](/document/359776/download) | | [Project Designation Methodology (Marked) (April 2025)](/document/359801/download) | | [Project Designation Methodology (April 2025)](/document/359786/download) | | [Connections Methodologies - Overview of Changes (April 2025)](/document/359806/download) | ## Connections Reform Methodologies – March 2025 Rich text We have taken the opportunity to review the three connections methodologies in the context of Ofgem’s consultation and further engagement with a range of stakeholders since 20 December 2024. In that context we have identified some small changes to be made to the three connections methodologies. On 21 March 2025 we published ‘marked up’ versions of our three proposed methodologies, which have been submitted to Ofgem for decision. These also illustrate the changes that would be required if WACM1 is approved. | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Gate 2 Criteria Methodology (March 2025)](/document/357066/download) | 21 Mar 2025 | | [Project Designation Methodology (March 2025)](/document/357071/download) | 21 Mar 2025 | | [Connections Network Design Methodology (March 2025)](/document/357076/download) | 21 Mar 2025 | | [Connections Methodologies – Overview of changes (March 2025)](/document/357081/download) | 21 Mar 2025 | ## Connection Reform Methodology Consultation - Non Confidential Responses | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Connection Reform Methodology Consultation - Non Confidential Responses S-Z](/document/350956/download) | 9 Jan 2025 | | [Connection Reform Methodology Consultation - Non Confidential Responses I-R](/document/350951/download) | 9 Jan 2025 | | [Connection Reform Methodology Consultation - Non Confidential Responses A-H](/document/350946/download) | 9 Jan 2025 | | [Connection Reform Methodology Consultation - Non Confidential Non Confidential Responses Received via Online Form](/document/350961/download) | 9 Jan 2025 | ## Connections Reform Methodologies – December 2024 Rich text Shapefiles: Maps are illustrative only and are not intended to allocate specific projects to specific areas | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [CP30 Zonal Mapping Details](/document/351441/download) | 17 Jan 2025 | | [DESNZ Clean Power 2030 Action Plan Distribution zones shapefile](/document/351451/download) | 17 Jan 2025 | | [DESNZ Clean Power 2030 Action Plan Transmission zones shapefile](/document/351446/download) | 17 Jan 2025 | | [Consultation Summary Report](/document/350251/download) | 20 Dec 2024 | | [Connections Reform Data Impact Assessment Part B - Workbook](/document/350356/download) | 20 Dec 2024 | | [Connections Network Design Methodology (CNDM)](/document/350241/download) | 20 Dec 2024 | | [Gate 2 Methodology](/document/350236/download) | 20 Dec 2024 | | [Project Designation Methodology](/document/350246/download) | 20 Dec 2024 | | [Impact Assessment for Connections Reform](/document/350256/download) | 20 Dec 2024 | ## Phase 3: Consultation Documents We introduced our consultation questions at the start of our [Overview document](https://www.neso.energy/document/346816/download) (pages 9 and 10) and welcome your views on each of these questions. Please use the detailed documents on each of the methodologies to inform your responses. Please provide your feedback by completing this [Connections Reform Consultation Response Form](https://forms.office.com/r/Pz7G7XGTJk "https://forms.office.com/r/pz7g7xgtjk") or by completing this [Connections Reform: Consultation Response Proforma](https://www.neso.energy/document/346731/download "https://www.neso.energy/document/346731/download") and sending an electronic copy to [box.connectionsreform@n](/cdn-cgi/l/email-protection#03616c7b2d606c6d6d6660776a6c6d707166656c716e436d66706c2d666d6671647a "mailto:box.connectionsreform@nationalenergyso.com")[es](/cdn-cgi/l/email-protection#0a68657224696564646f697e63656479786f6c6578674a646f7965246f646f786d73)[o](/cdn-cgi/l/email-protection#e4868b9cca878b8a8a8187908d8b8a979681828b9689a48a81978bca818a8196839d "mailto:box.connectionsreform@nationalenergyso.com")[.](/cdn-cgi/l/email-protection#6604091e48050908080305120f09081514030009140b26080315094803080314011f)[energy](/cdn-cgi/l/email-protection#72101d0a5c111d1c1c1711061b1d1c010017141d001f321c17011d5c171c1700150b "mailto:box.connectionsreform@nationalenergyso.com") by 5pm on the closing date of 2nd December 2024. We will publish all consultation responses unless they are marked confidential. If you do not wish your response to be published, please clearly mark it as confidential. Please note even confidential responses will be shared with Ofgem. By responding you agree to our sharing your response with Ofgem. To support you in your response and to answer any questions, we will be holding at least one webinar in November, which we encourage you to attend. | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Draft - NESO Connections Reform Data Impact Assessment](/document/346821/download) | 5 Nov 2024 | | [Great Britain's Connections Reform - Overview Document](/document/346816/download) | 5 Nov 2024 | | [Connections Reform: Consultation Response Proforma](/document/346731/download) | 5 Nov 2024 | | [Connections Network Design Methodology (CNDM)](/document/346666/download) | 5 Nov 2024 | | [Project Designation Methodology](/document/346661/download) | 5 Nov 2024 | | [Gate 2 Criteria Methodology](/document/346656/download) | 5 Nov 2024 | ## Phase 3 updates We are pleased to provide you with a high level overview of our enhanced First Ready, First Connected approach (referred to as ‘TMO4+’). This document summarises significant progress made since our final recommendation report, which was published in December 2023. Our commitment to enhancing the connections process has been worked on through extensive engagement and valuable input from stakeholders, including the Connections Process Advisory Group (CPAG). In response to these collaborative efforts, we are now also recommending the application of the ‘Gate 2’ approach to the existing queue. This is effectively the preferred model we recommended in December 2023 but with this addition and further targeted amendments. This strategic decision is aimed at better meeting our reform objectives and those within the Connections Action Plan, as well as ensuring a smoother and more efficient process in future. [Download the phase 3 update](/document/316446/download) ## Land rights request for information analysis A high-level summary of results has been published from our recent Request For Information (RFI) on land rights held from May to June 2024. The RFI requested contains details from developers holding a signed contract with us about their ability to meet land rights criteria and planning status’. Under proposed code modifications, retaining existing connection dates or being able to accelerate the date is dependent on meeting specified criteria such as having secured land rights. Having an early understanding of projects that can meet these criteria enables us to better assess the impact of proposals [CMP434](/industry-information/codes/cusc/modifications/cmp434-implementing-connections-reform) & [CM095](/industry-information/codes/stc/modifications/cm095-implementing-connections-reform) and [CMP435](/industry-information/codes/cusc/modifications/cmp435-application-gate-2-criteria-existing-contracted-background) & [CM096](/industry-information/codes/stc/modifications/cm096-application-gate-2-criteria-existing-contracted-background), and whether projects can or cannot be accelerated under a reformed queue. Overall, findings were largely in line with the assumptions we made and support changes proposed under Connections Reform [TMO4+](/industry-information/connections/connections-reform), which will potentially halve the size of the queue. [RFI summary analysis](/document/322226/download) ## Final recommendations report We have published our [final recommendations](/document/298496/download) on 5 December 2023. These can be viewed on the key documents tab in the December 2023 Final Recommendations section. We will now start a detailed process design and implementation phase, to conclude in January 2025. [Download the final recommendations summary](/document/298491/download) We hosted a series of events in December to share our final recommendations in more detail and show how it links to wider industry reforms including Ofgem and Department for Energy Security and Net Zero's Connections Action Plan and the ENA 3 point plan. [Watch the webinar - 14 Dec](https://youtu.be/LyJcDHvnx7g) [Download the slide deck](/document/299436/download) ## Financial Instruments There is an urgent need to reform Great Britain’s electricity connection process. NESO is proposing to introduce a Financial Instrument alongside the wider suite of connections reforms. The proposal would require projects in the Gate 2 queue to demonstrate financial commitment for a confirmed connection agreement. On 11 Oct 24, we took this proposal to the Transmission Charging Methodologies Forum and received useful feedback from stakeholders during and after the meeting. We are committed to listening to feedback and working collaboratively with stakeholders, and understand that our proposals will change the landscape for investors and developers. We want to ensure our initial proposal reaches and is understood by the widest range of stakeholders before formally raising the modification. As such, we would like to invite further feedback on the Financial Instrument as we refine our proposal. | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Call for Input - Financial Instrument](/document/346826/download) | 5 Nov 2024 | Phase 2 – Solution design Phase 2 enabled us to co-create the solutions to the challenges we identified in phase 1 by working with industry-wide stakeholder groups to create and test a series of options for implementation. This resulted in the launch of our proposal consultation. Our consultation was live for six weeks between 13 June and 28 July. We want to thank all of our stakeholders for their feedback, which will help shape the future of the connections process. All formal Connections Reform consultation responses received are now under review. We continue to work with our stakeholder governance groups to establish our final recommendations and refine our proposals on how to implement and transition to a new operating model. ### Phase 2 Structure & Timeline This phase will be done in an agile manner via a number of 'sprints' which, when combined, will consider the full breadth of possible options Image  Phase 1 – Case for change We spent phase 1 gathering stakeholder views to understand the current challenges with the connections application process, and articulated the case for change. We’ve met with over 100 customers, stakeholders, and industry participants to hear your views on the current connections process. The case for change report pulls all that feedback into one central place. #### GB Connections Reform – case for change report This report pulls all the feedback gathered during phase 1 into one central place to enable us to progress to phase 2, which will investigate options. [Download the report](/document/273021/download) Key documents December 2023 Final Recommendations Publications Governance groups Webinars and events December 2023 Final Recommendations Publications Governance groups Webinars and events ## December 2023 Final Recommendations | [Name](?order=title&sort=asc "sort by Name") | | --- | | [Annex 6 - Non-minimum Viable Product (MVP) Final Recommendations](/document/299371/download) | | [Connections Reform - Final Recommendations Report - Dec 23](/document/298496/download) | | [Annex 4 - Gate 2 Options](/document/298516/download) | | [Annex 3 - Revised Design Criteria Assessment](/document/298511/download) | | [Annex 2 - Target Model Option (TMO) 4 Process Overview](/document/298506/download) | | [Annex 1 - Consultation Question Response Summaries](/document/298501/download) | | [Annex 5 - Connections Process Advisory Group Terms of Reference (draft)](/document/298521/download) | | [Connections Reform - Final Recommendations Summary - Dec 23](/document/298491/download) | ## Connections Correspondence | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Securities Freeze due to the implementation of Connections Reform](/document/375916/download) | 15 Jan 2026 | | [Open letter on connections reform](/document/349496/download) | 10 Dec 2024 | ## Summer 2023 consultation | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Consultation launch events Q&A](/document/283126/download) | 10 Jul 2023 | | [Appendix 3 - International case studies](/document/283121/download) | 12 Jun 2023 | | [Connections Reform Summary](/document/281511/download) | 12 Jun 2023 | | [Appendix 1 - Stakeholder Engagement](/document/281556/download) | 12 Jun 2023 | | [Appendix 2 - Design Criteria Assessment](/document/281551/download) | 12 Jun 2023 | | [Appendix 4 - Initial Recommendations Overview](/document/281546/download) | 12 Jun 2023 | | [Appendix 5 - Case Studies](/document/281541/download) | 12 Jun 2023 | | [Appendix 6 - Target Model Add-ons](/document/281536/download) | 12 Jun 2023 | | [Appendix 7 - Consultation Questions](/document/281531/download) | 12 Jun 2023 | | [Connections Reform Consultation](/document/281561/download) | 12 Jun 2023 | ## Summer 2023 consultation responses | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Response 58 - (SSEND)](/document/290611/download) | 18 Oct 2023 | | [Response 80 - SEAS](/document/290616/download) | 18 Oct 2023 | | [Response 59 - IGP](/document/290606/download) | 18 Oct 2023 | | [Response 65 - Solar Energy UK](/document/290601/download) | 18 Oct 2023 | | [Response 41 - IB Vogt](/document/290596/download) | 18 Oct 2023 | | [Response 78 - Fred Olsen Seawind](/document/287476/download) | 4 Sep 2023 | | [Response 77 - The Crown Estate](/document/287471/download) | 4 Sep 2023 | | [Response 76 - Scottish Renewables](/document/287466/download) | 4 Sep 2023 | | [Response 74 - Research Relay Ltd](/document/287461/download) | 4 Sep 2023 | | [Response 72 - SPR](/document/287456/download) | 4 Sep 2023 | #### Pagination * [Current page 1](?page=0 "Current page") * [Page 2](?page=1 "Go to page 2") * [Page 3](?page=2 "Go to page 3") * [Page 4](?page=3 "Go to page 4") * … * [Next page](?page=1 "Go to next page") * [Last page](?page=5 "Go to last page") ## Steering group documents | [Name](?order=title&sort=asc "sort by Name") | [Published Sort ascending](?order=field_publication_date&sort=asc "sort by Published") | | --- | --- | | [Connections process advisory group 11 minutes - 25 Oct 2024](/document/349406/download) | 9 Dec 2024 | | [Connections process advisory group 10 minutes - 12 Sept 2024](/document/349396/download) | 8 Dec 2024 | | [Connections process advisory group 9 minutes - 22 July 2024](/document/330311/download) | 9 Oct 2024 | | [Connections process advisory group 8 minutes - 19 June 2024](/document/321811/download) | 24 Jul 2024 | | [Connections process advisory group 7 minutes - 9 May 2024](/document/320201/download) | 19 Jun 2024 | | [Connections process advisory group 6 minutes - 18 April 2024](/document/318471/download) | 14 May 2024 | | [Connections process advisory group 5 minutes - 7 March 2024](/document/317291/download) | 25 Apr 2024 | | [Connections process advisory group 4 minutes - 22 Feb 2024](/document/308701/download) | 22 Mar 2024 | | [Connections process advisory group 3 minutes - 8 Feb 2024](/document/303191/download) | 26 Feb 2024 | | [Connections process advisory group 2 minutes - 25 Jan 2024](/document/302581/download) | 14 Feb 2024 | #### Pagination * [Current page 1](?page=0 "Current page") * [Page 2](?page=1 "Go to page 2") * [Page 3](?page=2 "Go to page 3") * [Next page](?page=1 "Go to next page") * [Last page](?page=2 "Go to last page") #### Consultation launch: summer 2023 [Watch the webinar](https://youtu.be/z9DJDuTv_Tw) [Download the slides](/document/282456/download) #### #### Design sprints webinar: spring 2023 | Design sprints documents | | --- | | [Connections Reform design sprint outputs - May 2023](https://players.brightcove.net/867903724001/default_default/index.html?videoId=6327286705112) | #### #### Case for change webinar: winter 2022/23 | Case for change documents | | --- | | [Case for change presentation - 12/13 Dec 2022](/document/273666/download) | | [Case for change webinar recording - 10 Jan 2023](https://players.brightcove.net/867903724001/default_default/index.html?videoId=6318604486112) | | [Case for change FAQs](/document/273671/download) | ### [Mailing list](https://neso.createsend.com/h/d/918820CF9659BD06) [](https://neso.createsend.com/h/d/918820CF9659BD06) Subscribe to the connections reform mailing list. ### [Connections events](https://www.neso.energy/industry-information/connections/customer-connection-events) [](https://www.neso.energy/industry-information/connections/customer-connection-events) Click here to view and book events. ## Footer * [About NESO](/about-neso) + [Who we are](/about/our-people) + [Operational information](/about/operational-information) + [Careers](/careers) + [Applications, portals and APIs](/applications-portals-and-apis) * [Contact us](/contact-us) + [How to report a power cut](/energy-outages) + [Help centre](https://portal.nationalenergyso.com/nesoHelpCentre/s/) + [Media centre](/news-and-events/media-centre) * [Corporate information](/corporate-information) + [Suppliers](/suppliers) + [Freedom of Information and Environmental Information Regulations](/corporate-information/freedom-information-and-environmental-information-regulations) + [Modern Slavery Statement](/corporate-information/modern-slavery-statement) + [Public Sector Equality Duty (PSED)](/corporate-information/public-sector-equality-duty-psed) ## Site * [Accessibility](/accessibility) * [Privacy notice](/privacy-notice) * [Cookie policy](/cookie-policy) * [Terms and Conditions](/terms-and-conditions) * [Security](/security) * [Responsible Disclosure](/responsible-disclosure) ## Social * [Twitter](https://x.com/NESO_energy) * [LinkedIn](https://www.linkedin.com/company/neso-energy) * [YouTube](https://www.youtube.com/%40NESO_energy)  logo--facebook