Quarterly domestic energy customer numbers

Percentage of domestic electricity customers by region by supplier type (QEP 2.4.1) MS Excel Spreadsheet , 193 KB This file may not be suitable for users of assistive technology. Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use. Regional variation of payment method for standard electricity (QEP 2.4.2) MS Excel Spreadsheet , 346 KB This file may not be suitable for users of assistive technology. Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use. Regional variation of payment method for economy 7 electricity (QEP 2.4.3) MS Excel Spreadsheet , 298 KB This file may not be suitable for users of assistive technology. Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use. Percentage of domestic gas customers by region by supplier type (QEP 2.5.1) MS Excel Spreadsheet , 376 KB This file may not be suitable for users of assistive technology. Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use. Regional variation of payment method for gas (QEP 2.5.2) MS Excel Spreadsheet , 224 KB This file may not be suitable for users of assistive technology. Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use. For enquiries concerning these tables contact: energyprices.stats@energysecurity.gov.uk . ### Cover Sheet | Energy Prices Domestic Prices | | | | | | | | | | | | | | | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Percentage of domestic electricity customers by region and supplier type | | | | | | | | | | | | | | | | | | | | | | | | | | Publication date: 27/06/2024 | | | | | | | | | | | | | | | | | | | | | | | | | | Data period: Series paused | | | | | | | | | | | | | | | | | | | | | | | | | | Next update: N/A | | | | | | | | | | | | | | | | | | | | | | | | | | About this data | | | | | | | | | | | | | | | | | | | | | | | | | | Data in these tables shows the percentage of domestic electricity customers in each Public Electricity Supplier region split by type of supplier and payment type. | | | | | | | | | | | | | | | | | | | | | | | | | | Public Electricity Suppliers (PES) were the 14 electricity companies created when the electricity market was privatised in the 1990s, following the Electricity Act 1989 | | | | | | | | | | | | | | | | | | | | | | | | | | This release refers to 'Home suppliers', this denotes companies that were the former public electricity suppliers within their own distribution areas (or their parent company). | | | | | | | | | | | | | | | | | | | | | | | | | | 'Non-home suppliers' are new entrant suppliers to the market or former public electricity suppliers operating outside of their former distribution areas. | | | | | | | | | | | | | | | | | | | | | | | | | | Equivalent data for gas is available in Table 2.5.1, see the Website link below for related series. | | | | | | | | | | | | | | | | | | | | | | | | | | This series has been paused following the removal of the home and non-home split for this statistical series | | | | | | | | | | | | | | | | | | | | | | | | | | Further information | | | | | | | | | | | | | | | | | | | | | | | | | | Quarterly Energy Prices Publication (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Quarterly domestic energy customer number proportions website (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Domestic price statistics data sources and methodologies (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Revisions policy and standards for official statistics (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Digest of United Kingdom Energy Statistics (DUKES): glossary and acronyms (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Contacts | | | | | | | | | | | | | | | | | | | | | | | | | | Energy Prices Statistics Team | | | | | | | | | | | | | | | | | | | | | | | | | | 020 7215 5073 | | | | | | | | | | | | | | | | | | | | | | | | | | energyprices.stats@energysecurity.gov.uk | | | | | | | | | | | | | | | | | | | | | | | | | | Press Office (media enquiries) | | | | | | | | | | | | | | | | | | | | | | | | | | 0207 215 1000 | | | | | | | | | | | | | | | | | | | | | | | | | | newsdesk@energysecurity.gov.uk | | | | | | | | | | | | | | | | | | | | | | | | | ### Contents | Contents | | | | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Tables | | | | | | | | | | | | | | | Table 2.4.1: Percentage of domestic electricity customers by region and supplier type | | | | | | | | | | | | | | | Table 2.4.1: Percentage of domestic electricity customers with a non-Home supplier, by region, quarterly | | | | | | | | | | | | | | | Table 2.4.1: Percentage of domestic electricity customers with a non-Home supplier, by region, annual average | | | | | | | | | | | | | | | Methodology | | | | | | | | | | | | | | | Methodology notes | | | | | | | | | | | | | | | Charts | | | | | | | | | | | | | | | Chart 2.4.1: Percentage of domestic electricity customers not with home suppliers | | | | | | | | | | | | | | ### 2.4.1 (Quarterly) | Table 2.4.1 Percentage of domestic electricity customers with a non-Home supplier, by region, quarterly | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | | Before September 2016 Home and Non Home customer number proportions for All Payment Types were not adjusted. | | | | | | | | | Figures in this table are primarily based on data supplied by larger energy suppliers. | | | | | | | | | This data covers approximately 86% of the energy market. The unsurveyed suppliers are those newer to the market, without a home region, and so before adjustment the figures are weighted to a larger proportion of customers being with the Home region supplier. | | | | | | | | | Since September 2016 the Department has published adjusted proportions for All Payment Types so as to provide a more representative figure of all customers in Great Britain who are with a Non Home supplier. | | | | | | | | | A methodological reclassification of some tariff payment types from Credit to Direct Debit by data suppliers has resulted in lower Credit proportions and Direct Debit proportions compared to previous data from March 2017 onwards. | | | | | | | | | From December 2017 onwards, the Department takes account of 100% of the electricity market in these figures. | | | | | | | | | Competition is still limited in scope for domestic customers in Northern Ireland, so this country has been excluded from this table. | | | | | | | | | Includes electricity customers on both standard electricity tariffs and time of use tariffs such Economy 7. | | | | | | | | | Home supplier denotes the former public electricity suppliers within their own distribution areas, or their parent company. | | | | | | | | | Non-home suppliers are new entrant suppliers and the former electricity suppliers outside of their distribution areas. | | | | | | | | | Note 1. The regions used in this table are the distribution areas of the former Public Electricity Suppliers (PES regions): | | | | | | | | | To find out more information on who operates the electricity distribution network click here | | | | | | | | | An 'r' next to a value indicates it has been revised. An r in the Great Britain row indicates that all the data for the quarter has been revised. | | | | | | | | | A 'p' next to a value indicates it is provisional | | | | | | | | | Freeze panes are turned on. To turn off freeze panes select the 'View' ribbon then 'Freeze Panes' then 'Unfreeze Panes' or use [Alt,W,F] | | | | | | | | | Source: Department for Energy Security and Net Zero | | | | | | | | | Year | Quarter | Region (PES Region) [Note 1] | Credit (%) | Direct Debit (%) | Prepayment (%) | All payment types (%) | Link to notes | | 2000 | 2000-12-01 00:00:00 | East Midlands | 28 | 31 | 20 | .. | | | 2000 | 2000-12-01 00:00:00 | Eastern | 22 | 32 | 15 | .. | | | 2000 | 2000-12-01 00:00:00 | London | 22 | 29 | 14 | .. | | | 2000 | 2000-12-01 00:00:00 | Merseyside & North Wales | 33 | 32 | 11 | .. | | | 2000 | 2000-12-01 00:00:00 | North East | 24 | 35 | 15 | .. | | | 2000 | 2000-12-01 00:00:00 | North West | 21 | 31 | 10 | .. | | | 2000 | 2000-12-01 00:00:00 | South East | 21 | 26 | 11 | .. | | | 2000 | 2000-12-01 00:00:00 | South Wales | 22 | 29 | 6 | .. | | | 2000 | 2000-12-01 00:00:00 | South West | 15 | 28 | 3 | .. | | | 2000 | 2000-12-01 00:00:00 | Southern | 21 | 28 | 8 | .. | | | 2000 | 2000-12-01 00:00:00 | West Midlands | 25 | 29 | 11 | .. | | | 2000 | 2000-12-01 00:00:00 | Yorkshire | 21 | 28 | 12 | .. | | | 2000 | 2000-12-01 00:00:00 | North Scotland | 13 | 22 | 6 | .. | | | 2000 | 2000-12-01 00:00:00 | South Scotland | 20 | 39 | 14 | .. | | | 2000 | 2000-12-01 00:00:00 | Great Britain | 22 | 30 | 12 | .. | | | 2001 | 2001-03-01 00:00:00 | East Midlands | 29 | 32 | 24 | .. | | | 2001 | 2001-03-01 00:00:00 | Eastern | 23 | 33 | 19 | .. | | | 2001 | 2001-03-01 00:00:00 | London | 24 | 30 | 17 | .. | | | 2001 | 2001-03-01 00:00:00 | Merseyside & North Wales | 28 | 35 | 15 | .. | | | 2001 | 2001-03-01 00:00:00 | North East | 28 | 40 | 21 | .. | | | 2001 | 2001-03-01 00:00:00 | North West | 24 | 32 | 8 | .. | | | 2001 | 2001-03-01 00:00:00 | South East | 24 | 28 | 14 | .. | | | 2001 | 2001-03-01 00:00:00 | South Wales | 22 | 30 | 8 | .. | | | 2001 | 2001-03-01 00:00:00 | South West | 17 | 30 | 6 | .. | | | 2001 | 2001-03-01 00:00:00 | Southern | 23 | 29 | 13 | .. | | | 2001 | 2001-03-01 00:00:00 | West Midlands | 27 | 31 | 14 | .. | | | 2001 | 2001-03-01 00:00:00 | Yorkshire | 24 | 30 | 15 | .. | | | 2001 | 2001-03-01 00:00:00 | North Scotland | 14 | 24 | 8 | .. | | | 2001 | 2001-03-01 00:00:00 | South Scotland | 23 | 38 | 15 | .. | | | 2001 | 2001-03-01 00:00:00 | Great Britain | 24 | 32 | 15 | .. | | | 2001 | 2001-06-01 00:00:00 | East Midlands | 30 | 33 | 28 | .. | | | 2001 | 2001-06-01 00:00:00 | Eastern | 24 | 35 | 22 | .. | | ### Cover Sheet | Energy Prices Domestic Prices | | | | | | | | | | | | | | | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Regional variation of payment method for standard electricity | | | | | | | | | | | | | | | | | | | | | | | | | | Publication date: 31/03/2026 | | | | | | | | | | | | | | | | | | | | | | | | | | Data period: New data for quarter ending December 2025 | | | | | | | | | | | | | | | | | | | | | | | | | | Next update: 30/06/2026 | | | | | | | | | | | | | | | | | | | | | | | | | | About this data | | | | | | | | | | | | | | | | | | | | | | | | | | Data in these tables shows the regional (Public Electricity Supplier region) variation of payment method for domestic standard electricity customers. | | | | | | | | | | | | | | | | | | | | | | | | | | Public Electricity Suppliers (PES) were the 14 electricity companies created when the electricity market was privatised in the 1990s, following the Electricity Act 1989 | | | | | | | | | | | | | | | | | | | | | | | | | | Payment methods in this release are categorised as either Credit, Direct Debit or Prepayment. | | | | | | | | | | | | | | | | | | | | | | | | | | Data for time of use tariffs such as Economy 7 are available in Table 2.4.3. | | | | | | | | | | | | | | | | | | | | | | | | | | Equivalent data for gas is available in Table 2.5.2, see the Website link below for related series. | | | | | | | | | | | | | | | | | | | | | | | | | | Further information | | | | | | | | | | | | | | | | | | | | | | | | | | Quarterly Energy Prices Publication (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Quarterly domestic energy customer number proportions website (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Domestic price statistics data sources and methodologies (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Revisions policy and standards for official statistics (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Digest of United Kingdom Energy Statistics (DUKES): glossary and acronyms (opens in a new window) | | | | | | | | | | | | | | | | | | | | | | | | | | Contacts | | | | | | | | | | | | | | | | | | | | | | | | | | Energy Prices Statistics Team | | | | | | | | | | | | | | | | | | | | | | | | | | 020 7215 1445 | | | | | | | | | | | | | | | | | | | | | | | | | | energyprices.stats@energysecurity.gov.uk | | | | | | | | | | | | | | | | | | | | | | | | | | Press Office (media enquiries) | | | | | | | | | | | | | | | | | | | | | | | | | | 020 7215 1000 | | | | | | | | | | | | | | | | | | | | | | | | | | newsdesk@energysecurity.gov.uk | | | | | | | | | | | | | | | | | | | | | | | | | ### Contents | Contents | | | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Tables | | | | | | | | | | | | | | Table 2.4.2: Regional variation of payment method for standard electricity | | | | | | | | | | | | | | Table 2.4.2: Regional variation of payment method for standard electricity, annually | | | | | | | | | | | | | | Table 2.4.2: Percentage of domestic electricity customers on Fixed and Online Tariffs | | | | | | | | | | | | | | Table 2.4.2: Regional variation of fixed tariff proportions for standard electricity | | | | | | | | | | | | | | Methodology | | | | | | | | | | | | | | Methodology notes | | | | | | | | | | | | | | Charts | | | | | | | | | | | | | | Chart 2.4.2: Regional variation of payment method for standard electricity | | | | | | | | | | | | | ### 2.4.2 | Table 2.4.2 Regional variation of payment method for standard electricity, quarterly | | | | | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Includes electricity customers on standard electricity tariffs only. | | | | | | | | | | | | | | | Note 1. The regions used in this table are the distribution areas of the former Public Electricity Suppliers (PES regions) | | | | | | | | | | | | | | | To find out more information on who operates the electricity distribution network click here | | | | | | | | | | | | | | | An 'r' next to a value indicates it has been revised. An 'r' in the United Kingdom row indicates that all data for that quarter has been revised. | | | | | | | | | | | | | | | A 'p' next to a value indicates it is provisional | | | | | | | | | | | | | | | Freeze panes are turned on. To turn off freeze panes select the 'View' ribbon then 'Freeze Panes' then 'Unfreeze Panes' or use [Alt,W,F] | | | | | | | | | | | | | | | Source: Department for Energy Security and Net Zero | | | | | | | | | | | | | | | Year | Quarter | Region [Note 1] | Credit (%) | Direct Debit (%) | Prepayment (%) | Link to notes | | | | | | | | | 2005 | 2005-09-01 00:00:00 | East Midlands | 42 | 45 | 13 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Eastern | 46 | 49 | 5 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | London | 49 | 30 | 21 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Merseyside & North Wales | 36 | 42 | 22 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | North East | 40 | 45 | 15 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | North West | 43 | 44 | 13 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | South East | 45 | 52 | 3 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | South Wales | 37 | 45 | 18 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | South West | 45 | 49 | 6 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Southern | 36 | 53 | 11 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | West Midlands | 41 | 43 | 16 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Yorkshire | 45 | 42 | 13 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | England & Wales | 42 | 45 | 13 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | North Scotland | 37 | 42 | 21 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | South Scotland | 36 | 44 | 20 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Scotland | 36 | 44 | 20 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Great Britain | 41 | 45 | 14 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | Northern Ireland | 51 | 27 | 22 | | | | | | | | | | 2005 | 2005-09-01 00:00:00 | United Kingdom | 42 | 44 | 14 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | East Midlands | 43 | 44 | 13 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Eastern | 46 | 48 | 6 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | London | 49 | 30 | 21 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Merseyside & North Wales | 36 | 42 | 22 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | North East | 40 | 45 | 15 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | North West | 42 | 45 | 13 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | South East | 45 | 52 | 3 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | South Wales | 36 | 46 | 18 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | South West | 44 | 50 | 6 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Southern | 36 | 53 | 11 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | West Midlands | 41 | 43 | 16 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Yorkshire | 45 | 42 | 13 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | England & Wales | 42 | 45 | 13 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | North Scotland | 38 | 44 | 18 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | South Scotland | 36 | 44 | 20 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Scotland | 36 | 44 | 20 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Great Britain | 41 | 45 | 14 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | Northern Ireland | 50 | 27 | 23 | | | | | | | | | | 2005 | 2005-12-01 00:00:00 | United Kingdom | 42 | 44 | 14 | | | | | | | | | | 2006 | 2006-03-01 00:00:00 | East Midlands | 41 | 46 | 13 | | | | | | | | | | 2006 | 2006-03-01 00:00:00 | Eastern | 44 | 50 | 6 | | | | | | | | | | 2006 | 2006-03-01 00:00:00 | London | 49 | 30 | 21 | | | | | | | | |