Statutory consultation on smart meter guaranteed standards of performance

Statutory consultation on smart meter guaranteed standards of performance | Ofgem Please enable JavaScript in your web browser to get the best experience. BETA This site is currently in BETA. Help us improve by giving us your feedback . Close alert: Statutory consultation on smart meter guaranteed standards of performance Publication type: Consultation Publication date: 8 August 2025 Last updated: 30 January 2026 Closed date: 13 September 2025 Status: Closed (with decision) Topic: Consumer protection, Metering Subtopic: Smart meters Show all updates Print this page Related links Smart meter guaranteed standards: Supplier Guaranteed Standards of Performance Share the page Share on Facebook Share on Twitter Share on LinkedIn Details of outcome In March and August 2025, we consulted on the introduction of smart meter Guaranteed Standards of Performance (GSOPs). The August 2025 consultation included a draft Statutory Instrument to amend the existing regulations with four new standards in specific areas of smart metering. We are now publishing our decision regarding these smart meter GSOPs, with three of these standards coming into effect from 23 February 2026. Read the full outcome Supplier Guaranteed Standards of Performance: Final Decision on smart meter Guaranteed Standards [PDF, 229.83KB] Smart meter Guaranteed Standards – Supplier Guaranteed Standards of Performance: Impact Assessment GSOPs 1-3 [PDF, 141.35KB] Original consultation Background In March 2025 we consulted on the introduction of smart meter guaranteed standards (GSOPs). This new statutory consultation sets out our response to the feedback received and our minded to position going forward. Who should respond We would like views from people with an interest in smart metering. We particularly welcome responses from: energy suppliers other interested industry parties consumer groups charities We also welcome responses from other stakeholders and the public. Consultation documents Supplier guaranteed standards smart metering: statutory consultation [PDF, 845.08KB] Draft Impact Assessment [PDF, 430.42KB] Print this page Related links Smart meter guaranteed standards: Supplier Guaranteed Standards of Performance Share the page Share on Facebook Share on Twitter Share on LinkedIn All updates 30 January 2026 Decision and Impact Assessment published Close