Consumer Consent Solution consultation

Consumer Consent Solution consultation | Ofgem Please enable JavaScript in your web browser to get the best experience. BETA This site is currently in BETA. Help us improve by giving us your feedback . Close alert: Consumer Consent Solution consultation Publication type: Consultation Publication date: 9 August 2024 Closed date: 5 October 2024 Status: Closed (with decision) Topic: Digitalisation Decision: Consumer Consent decision Print this page Related links Data Sharing in a Digital Future Share the page Share on Facebook Share on Twitter Share on LinkedIn In our November 2023 Call For Input entitled Data Sharing in a Digital Future, we asked industry and interested parties for their views on the need for, and best option for a solution to the issues surrounding Consumer Consent. Based upon, and developing from, those responses, we are now consulting on the development of a digital solution that will enable consumers to share their energy data with trusted third parties to receive tailored services to manage their energy bills. This will encompass the granting of consent, and the more complex aspects of managing, reviewing, and revoking consent. We would like views from people with an interest in energy supply, consumer advocacy groups, third party service or delivery providers, and innovators. We particularly welcome responses from those with a background in protecting vulnerable consumers. We would also welcome responses from other stakeholders and the public. We are seeking views on our proposed design principles and necessary features for the solution. We have identified three potential delivery bodies for the consent solution – ElectraLink Ltd (‘ElectraLink’), the Retail Energy Code Company Ltd (‘RECCo’) and Smart DCC Ltd, also known as the Smart Data Communication Company (‘the DCC’). Our proposal is that RECCo be the selected Delivery Body who will develop a digital solution which fits the Design Principles. We also propose that Supply Licensees be obligated to record consent granted via the solution through a licence condition, to ensure ‘one version of the truth’. Next steps The consultation will be open for eight weeks. We request that stakeholders submit their responses to digitalisation@ofgem.gov.uk by 4 October 2024. Responses will be gathered and analysed to support and inform our decision regarding the Delivery Body and principles underpinning the design of a solution. We aim to publish our decision in Winter 2024/2025. Respond name Linsay Jones Respond email digitalisation@ofgem.gov.uk Main document Consumer Consent Solution consultation [PDF, 1.14MB] Subsidiary documents Non-confidential responses to the Call for Input [ZIP, 5.61MB] Response documents Consumer Consent Consultation Responses [ZIP, 10.00MB] Print this page Related links Data Sharing in a Digital Future Share the page Share on Facebook Share on Twitter Share on LinkedIn Close