2. Offers webinar slides 0

Connections Reform: Transmission Offers 24 February 2026 Client Confidential Public Confidential Welcome Agenda 1. Key timeline update 2. Understanding your offer 3. CongaSign Demo 4. How TOs & NESO will support Technical Queries 5. Customer support calls 6. Top queries 7. Q&A (Slido code: #CR-OFFERS-2026) 2 Client Confidential Today’s Speakers Jamie Webb (NESO) Nicola Bruce (NESO) Adam Lawrence (NESO) Annette Sloan (SSE-T) Paul Lowbridge (NGET) Fiona Ewart (SPEN-T) Key timeline updates – Jamie Webb, NESO Client Confidential Public Confidential Start and End Windows for All Offer Types 4 Client Confidential Confidential Setting the timing for the next window Pull to do sooner • Filling undersupply • Newly protected projects • Mod apps Optimal date for next window Push to do later • Dependency on issue of Gate 2 offers • Demand policy changes • Very little undersupply • Annual methodology review • Customer experience 5 Client Confidential Understanding your offer – Nicola Bruce, NESO Client Confidential Public Confidential Your options when you receive your offer If you are satisfied with your offer, you can sign and accept it within your acceptance window. Once accepted, your project will move forward to the next stage. You have 90 days to do this * * While this webinar is Transmission focussed, please note, a DNO is required to accept an offer from NESO for the whole GSP within 90 days on behalf of their embedded customers. Within that 90-day period, the DNO will provide each embedded customer with no less than 30 days to accept their individual offer. 7 Client Confidential Public Confidential Your options when you receive your offer If you do not sign your Gate 2 offer within the acceptance period your offer will be rescinded, and you will be reissued a Gate 1 ATV offer. Upon receipt of your Gate 2 offer you may opt to reject this offer and revert to a Gate 1 offer. 8 Client Confidential As stipulated in CUSC Section 18, if a customer elects not to accept the Gate 2 Modification Offer, a Gate 1 Agreement to Vary will be issued by NESO. Execution of this Agreement will initiate the process for releasing and returning any associated security arrangements. Further information can be found in CUSC Section 18.12.3. Public Confidential Your options when you receive your offer Please send these within 4 weeks of receiving your offer. If you believe there is an error or something does not look correct in your offer, you must raise a query within 4 weeks. Note that you must still accept your offer within the 90-calendar day window. While this webinar is Transmission focussed, please note, Distribution connecting customers will raise queries with their DNOs and DNOs will advise any timeframes. DNOs will also raise queries on behalf of their customers with TO and NESO. 9 Client Confidential Public Confidential Your options when you receive your offer Some parts of your offer can be changed and others cannot. Some changes can only be made later in the process once your offer has been accepted, via modification applications and/or during future application windows. All change requests must be submitted within 4 weeks of receiving your offer. Request a change to forward milestones M5 to M8 These are the only milestones that can be updated. Please make any changes through the portal, specifying want to amend and which milestone it relates to. Change your connection date if your project has been advanced You can only request a change to your connection date if your project has been advanced. You can request a change to move back to the original connection date. No other date changes can be requested. Please raise date changes requests for advanced projects via the portal. 10 Client Confidential Public Confidential Your options when you receive your offer Need to query or request a change? Note if you need to make both an error query and a technical query Please submit both of these in the same query via the portal so that we can ensure all changes are captured and included in a new offer as quickly as possible. 11 Client Confidential Public Confidential Your options when you receive your offer Other actions that you can take • Request a decrease of CEC, TEC, Developer Capacity, Demand MW or Installed Capacity • Remove a tech type • Novation • Address details or admin changes • Terminate 12 Client Confidential CongaSign demo – Adam Lawrence (NESO) Client Confidential Public Confidential Understanding your offer Email received from Conga Sign with links: View audit trail Reassigned the Signer Reassign window 14 Client Confidential How NESO & TOs will support Technical Queries – Fiona Ewart, SPEN-T Client Confidential Public Confidential How we will support technical queries TQ raised via NESO portal Discussed at Daily TO and NESO triage call Request actioned/ answer developed Customer updated via NESO portal 4 weeks SLA: 2-4 weeks 16 Client Confidential Public Confidential How we will support technical queries Technical Queries must be from the pre-approved list We are still monitoring queries that are not part of permitted changes for key themes that may require our response or feed-in to future methodology consultation 17 Client Confidential Customer Support Calls – Paul Lowbridge, NGET Client Confidential Public Confidential Customer support calls NGET SPEN-T SSE-T P1 & P2 outreach calls in March & April Monthly customer calls Offer information calls Updates fed into NESO daily triage calls and tri-laterals held where needed DNOs supported separately, with early TO-DNO-Customer trilateral conversations at GSP level under consideration 19 Client Confidential Top Queries – Annette Sloan, SSE-T Client Confidential Public Confidential Top Questions (as of 10am): Gate 2 Offers 21 Client Confidential Q&A Client Confidential Public Confidential Top Queries We will now answer the top voted questions from the Slido #CR-OFFERS-2026 Please only ask offers related questions. Keep questions constructive and courteous and refrain from posting anonymously . 23 Client Confidential Thank you Client Confidential